Cookie Consent by
a group of people sitting on a bench using their mobiles

Halls Living

Connecting to WiFi when you arrive

By QMUL 09 Sep 2020

We want you to feel right at home when you arrive, whether that's FaceTiming your friends to show them your new room, or settling back into your favourite Netflix're going to need WiFi!

There is a temporary WiFi service set up in Halls, details below;

WIRELESS NAME: QM-halls-pre-enrolment

PASSWORD: Welcometoqm2020

EXPIRES: Wednesday 30th September 2020

Please note this is a limited wireless service only offered to students staying in Halls who have not received or who have forgotten their Queen Mary account details. 

You should have received an email from IT Services with your Queen Mary account details, including your username and password. You need these to access IT services at Queen Mary, including the ‘eduroam’ Wi-Fi network.
For more information, go 

For all IT help, contact the Service Desk: Live Chat 24/7: 

a laptop and an iPad

Connecting to the eduroam Wi-Fi network with your Queen Mary account

You need your Queen Mary username (followed by and password to access Queen Mary’s ‘eduroam’ Wi-Fi network and wired connections in rooms. 

‘eduroam’ Wi-Fi

When connecting to eduroam, your Wi-Fi username is your Queen Mary username followed by

Note: To configure your device for eduroam in the most secure manner, please use the eduroam Configuration Assistance Tool (CAT) where possible 

The Wi-Fi network is called ‘eduroam’

  • Select ‘eduroam’ from the list of available Wi-Fi networks
  • Enter your username i.e.
  • Enter your password

Wired connection in your room

Connect your device to the network wall socket and launch a web browser. You will be taken to a webpage to sign in with your Queen Mary username and password. Please keep your browser window open to stay connected.

Please remember the following when accessing the network in Halls:

  • If you have your own printer you will not be able to print over Wi-Fi. You must connect it via a cable or use Bluetooth
  • You must not set up your own Wi-Fi network
  • You can use services such as MS Teams and streaming services
  • Downloading or sharing copyright material, or accessing inappropriate material, will lead to the loss of computing privileges and possible disciplinary action

IT Services Welcome Guide 


WiFi, Arrivals,

Popular topics in Halls Living