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Health and Wellbeing

Queen Mary Covid Code

By QMHalls 23 Oct 2020

The Queen Mary Covid Code sets out the behaviours which we should show towards each other when on campus. The main point to bear in mind is that we are all responsible for ensuring our own safety and that of others. To this end, this code is intended to provide a practical single guide to our behaviours as we adjust to new ways of going about our daily working lives on campus. This Code is supplemented by separate detailed guidance on return to campus arrangements that you will also need to familiarise yourself with, and which are available here.

Read our essential guide on what to do if someone presents with COVID-19 symptoms...

Before Entering Campus

Checklist of COVID-19 symptoms

  1. Please keep up to date with the latest COVID-19 advice from Government. The website link is here.
  2. Please make sure you are aware of the signs and symptoms of COVID-19. If you have any signs or symptoms that could potentially be COVID-19, please do not come on to campus, but stay at home and follow Government advice on booking a test and self-care. You should also notify the University by emailing (for staff) or (for students). If symptoms are mild, and you feel able to work/study and can work/study from home, then please discuss and agree this with your line manager/academic adviser.
  3. If these symptoms develop while you are at work/study, please go home and take care travelling home, physically distancing yourself and wearing a face covering. A face covering is particularly important if it is difficult to physically distance yourself from others. The Government has made face coverings mandatory on public transport and in shops and supermarkets, but you do not need to wear a face-covering if you have a legitimate reason not to (see link for full list of exemptions). If you need assistance whilst on campus, please do your best to isolate yourself and call 0207 882 3333 from your mobile and state what assistance is required.
  4. If you have symptoms of COVID-19 you must alert the NHS through either NHS 111 or via your GP and engage in the test and trace process.

While on campus

COVID-19 spreads most easily in crowded places, settings where you are in close contact with other people (particularly when having a close-range conversation), and in confined and enclosed spaces (particularly those with poor ventilation)

  • Please keep at least 2 metres away from other people where possible. Be aware of other people’s positioning and make way for others in congested areas.
  • Please keep your hands clean, avoid touching your face, and cover coughs and sneezes so that you do not cough or sneeze over others.
  • If there is no air-conditioning in the room, open windows and doors to improve ventilation.
  • The current guidance from Government is that face coverings in schools or other education settings is not recommended, but Queen Mary policy is that a face covering should be worn in all common indoor circulation spaces such as corridors, stairwells, toilets and lifts. 
  • A face covering should be worn in other inside areas where 2 metres social distancing cannot be maintained.
  • Because of other control measures we have in place, there is no need to wear face coverings on campus when sitting to study in designated study areas, sitting to listen to a seminar/lecture in designated lecture theatre or teaching rooms, or in our designated canteens, unless advised to do so.

In some areas on campus where a ‘1m plus’ approach has been adopted, the following controls are in place to mitigate the risk of transmission of coronavirus:

  • Ensuring rooms are well ventilated through mechanical or natural ventilation
  • Ensuring additional robust cleaning regimes are implemented
  • The use of screens and barriers at reception and service desks
  • Clear signage to remind people to wash their hands
  • The wearing of face coverings

All use of face coverings is also subject to local exceptions, such as specific requirements in laboratory settings. These should be clearly promoted and abided by as appropriate.

Good hygiene – hand washing

Please wash your hands thoroughly for at least 20 seconds with hot water and soap or hand sanitiser

Before and after:

  • preparing food
  • wearing gloves
  • being on public transport
  • before leaving home
  • smoking or vaping; and
  • when arriving/leaving the workplace / other sites


  • coughing or sneezing
  • touching potentially contaminated surfaces (e.g. door handles)
  • if in contact with someone displaying any flu, cold or COVID-19 symptoms

Please avoid:

  • touching your face
  • any physical contact with colleagues, customers or visitors, such as, shaking hands
  • sharing laptops, desktops and mobile devices
  • sharing food, drink or utensils

Please follow:

  • new rosters, changing of start and finish times
  • new one-way routes around the campus grounds and inside buildings
  • university updates on health and safety
  • advice on wearing face coverings
  • any specific local advice on wiping down surfaces before you use areas
  • any procedures that are in place for booking spaces such as study desks

If you bring anything in with you from home

Please clean the object and any surface it has come into contact with.

Containing any confirmed cases

Despite all of the measures that the University has taken and the care being taken by staff and students, the possibility of cases of COVID-19 on campus is very real. If a member of the Queen Mary community is diagnosed with COVID-19, it will be essential for the University and public health authorities to quickly act to contain the virus. To make our track and trace procedures as robust as possible, staff and students should follow all registering and recording requirements, using signing-in methods where they exist.

Where they are able to, staff and students should also download the NHS COVID-19 app and use it as required where QR codes have been posted in campus venues.

If you have any questions

We are here to help you. If you have any questions please contact either (for students) or (for staff).

Overall, keep yourself safe and you will help others to stay safe.



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